Natalie Marie rings & necklaces come packaged in a marble effect branded box, studs come delivered on a branded stud card.
All Natalie Marie Jewellery pieces are hand made to order. This is pretty special, but also means that some pieces take longer than others to produce and ship out. Most pieces are made and sent within a week, sometimes a couple of days. During busy periods or for highly customised or labour intensive pieces the production time can be up to 10 days. Stone pieces require a turnaround time of 2-4 weeks. This can vary from piece to piece.
If you need a piece urgently for a gift or for some other reason, we will always do our very best to get the piece to you in time for you. Please contact natalie@nataliemariejewellery prior to placing your order to ensure it will reach you in time.
Australian domestic orders are sent via Express Post - you will be sent a tracking number on fulfilment of your order and can expect your package the next business day (within the next day service area - see auspost.com).
International standard shipping is sent via Australia Post Registered. The package will be trackable via Australia Post and will require a signature on delivery. Standard parcels take 4-10 business days to reach some European destinations and 3-7 business days to the USA.
Express International shipping will be sent via UPS courier, is fully trackable and arrives within 3-5 business days to both Europe and USA (depending on any hold ups with customs).
Please note customers are liable to pay any customs or import charges on orders.
If you have any questions, please contact firstname.lastname@example.org.
* CHECK OUR CHRISTMAS ORDER CUT OFF DATES HERE.