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Complimentary Shipping

Enjoy Complimentary Shipping


On our One of a Kind, Vintage
and Signature Solitaire
collections.

Country

Estimated Delivery Time

Australia

2 – 3 business day with Priority Express Shipping

USA

2 – 4 business day with Priority Express Shipping

Europe

3 – 6 business day with Priority Express Shipping

Rest of the world

3 – 6 business day with Priority Express Shipping

Frequently Asked Questions

How will my parcel be sent?

Your order will be shipped via DHL. You will be contacted on dispatch of your order with a tracking number and details of how to track. Priority domestic shipping will take 2 – 4 days, depending on location. Priority International shipping takes between 2-4 days to USA and 3-6 days to Europe.

Will I have to pay duties and taxes?

The duties and taxes are not included in the complimentary shipping and occasionally, dependant on the recipient country and the relevant import laws, duties and taxes may be payable. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Is my order insured in transit?

All of our shipping methods are fully insured so your pieces are covered whilst in transit. Every parcel is required to have a signature upon delivery, and you will be responsible for signing for the receipt of your package. Once the piece is signed for, it is no longer considered in transit and is therefore no longer insured

Do you ship internationally and interstate?

Yes, we ship worldwide.

How long will it take to receive my order?

Please consult the estimate provided on each individual product listing for specific production turnaround times relevant to each piece. If you need a piece before a specific date, please contact us before ordering to ensure this will be possible and to avoid any disappointment.


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