We are currently looking for a highly organised dispatch coordinator to work within our customer service and production teams. This is a fast-paced role coordinating all jobs to be sent daily with DHL, Fedex, Eparcel and secure couriers, receiving incoming mail, organising and delegating deliveries to relevant departments.
You will be the master of tracking where parcels are, communicating tracking information and responding to queries, lodging investigations when required, upholding our exceptional customer service to both external clients and internally within the business. Another integral aspect of this role is managing dispatch for not only our Online and Bespoke clients but for Wholesale, including barcoding and organisation of bulk deliveries for collection launches.
Experience preferred but not required. Ideally you will thrive in a fast-paced environment, enjoying methodical work and problem solving.